Support
Help topics
Browse by topic, or check the full FAQ if you're after something quick.
Pages & links
What's the difference between my Base page and other pages?
Your Base page is the one tied to your original username — it's permanent and can't be renamed or deleted. Additional pages (up to 10 on the Agency plan) work the same way but can be created, renamed, or removed freely, which is what makes running multiple brands or clients from one login possible.
Can I hide a link without deleting it?
Yes. Every link has an active/inactive toggle. Turning it off removes it from your public page instantly, and turning it back on restores it exactly as it was.
What are heading, separator, embed, and banner blocks?
Beyond plain links, your page is built from blocks you can mix and reorder: a text block to label a section, a separator to add visual space, an embed for a YouTube or Spotify link, and a banner for a big image card.
Design & themes
Can I fully customize my page's look?
Yes, on every plan. Pick from every preset theme, or override colors, button styles, panel fill and border, and background styling individually, with a live preview as you edit.
What's a highlighted link?
A highlighted link gets an animated treatment — glow, shine, wiggle, bounce, or a marching-ants border — so your most important link visually stands out from the rest.
Analytics
What can I see in my analytics?
Views and clicks over a 7 or 30-day window, a trend line, clicks per link, device breakdown, top countries, referrer sources, and a ranked table of your best-performing links — the full set, on every plan. Free keeps 6 months of history; paid plans keep 2 years.
Do you track visitors personally?
No. We count views and clicks in aggregate (device type, country, referrer) — we don't build individual visitor profiles or sell data to anyone. See our full Privacy Policy for details.
Plans & billing
What happens if I don't upgrade?
Nothing breaks. Your page keeps working on the Free tier forever, every feature unlocked — you'll just see ads, no blue tick, and a shorter analytics history.
What happens to my data if I downgrade?
Nothing is deleted automatically. If you downgrade from Agency with more than one page, only your Base page stays servable and editable — the rest stay saved exactly as they are until you upgrade again.
Account & security
How do I change my password?
From your dashboard, go to More → Account → Change password. You'll need your current password to set a new one.
I forgot my password — now what?
On the login page, click "Forgot password?" and enter your email. If it's registered, we'll send a secure link to reset it.
Are password-locked links actually secure?
Yes — the codes are hashed, never stored as plain text, and not even readable by us directly from the database.
Still stuck? Check the FAQ or email us — we read every message ourselves.